Hi there - so sorry for the delay. So glad you’re liking the app and thanks so much for the feedback.
- For Hercules Commerce in Brazil, please follow along this chat here: Add hercules commerce support for Brazil
- For visual cue per chat tab - we just added this! You will see a small blue dot next to chats that are finished
Marking this as closed but if you have any more feedback please reach out again!
Brendan